Application Server Monitoring and Reporting

We've Got You Covered—Whether Your Business Is Big or Small

Data Gathering

The statistics gathering process is run automatically at predetermined intervals. The data is then transmitted remotely to the Virtual-AppServerAdmin Performance Lab through a secure communications channel where it is automatically filtered and centrally stored. 

Data Analysis and Follow-up Action

1. When the statistics arrive, if monitored indicators are out of tolerance, an alert is generated automatically and Virtual-AppServerAdmin specialists are notified.
2. Your Virtual-AppServerAdmin specialist immediately notifies you of any critical issues and will work with you to a resolution. If non-critical issues are discovered, they will be documented and discussed with you during your regular status briefing, and then tracked to resolution.
3. Your Virtual-AppServerAdmin specialist reviews past and present operational and performance data for operational trend analysis identification. These trends are important to system planning and in troubleshooting performance issues.
4. All trends will be documented and discussed with you during your regular status briefings and available reports.

On-going Activities

The statistical information collected about your system and a complete case tracking history of our WebSphere, JBoss and Apache specialist's actions are available in the My AppServers area of the website for Virtual-AppServerAdmin subscribers. All activities performed on the client's behalf are logged into the Virtual-AppServerAdmin client website via an online case management system. Weekly and monthly reports are produced summarizing case work and important operational statistics. As a client, you may view your reports and all pertinent case work online anytime through the Virtual-AppServerAdmin client website.