Enhance Customer Experience

Platform for Success

Infor CRM is a state-of-the-art technology platform that empowers you to maximize the value of your most important corporate asset: your customer data. Exceptional usability and flexible configuration capabilities enable rich, personalized user experiences, helping ensure broad adoption and user productivity. Advanced customization capabilities accommodate even the most unique user, team, company and industry requirements. With robust integration, sophisticated security, advanced process automation and flexible deployment options, Infor CRM is the platform of choice for companies seeking to build cost-effective, purpose-built desktop and mobile applications that support the unique ways you do business.

CRM Your Way

Infor CRM is Customer Relationship Management without compromise, offering unparalleled flexibility and control in how you deploy, use, and even pay for a powerful CRM solution. Multiple deployment options, including cloud, on-premises, hybrid and mobile, accommodate your IT profile and business objectives. Flexible license and payment options support your financial preferences. You can buy, finance or subscribe while maintaining full ownership and control of your data. Select from and mix multiple license types—including named, concurrent, flex, and mobile-only—to lower TCO and align requirements with differing user profiles.

Better Interactions

Infor CRM’s rich customer profiles and sales productivity tools can help your company identify opportunities and streamline sales activities—while sales management tools, analytics, and proactive alerts drive accurate forecasting, informed decision making, and effective team and territory management. The platform also offers best-practice process automation to accelerate your strategic advantage by recommending actions that drive results. Integrated marketing and customer service ensures calibration across teams dedicated to acquiring new customers and delivering an exceptional customer experience.