Make the most of Salesforce CRM

XTIVIA provides a full suite of Salesforce CRM (Customer Relationship Management) solutions.



Salesforce CRM Overview

These solutions are designed to help you ensure that your software system delivers a complete end-user CRM experience throughout the customer lifecycle. XTIVIA’s Salesforce CRM solution is embedded in an entirely cloud-based mobile development platform that is enhanced by our expert implementation and integration services.

 

XTIVIA has partnered with salesforce.com since 2007, and our certified team members can help you make the right architectural and implementational choices at every step throughout your journey. Whether you’re a small start-up or a Fortune 1000 enterprise, XTIVIA can help you make the most of Salesforce.

Salesforce Features

  • Cloud Options
  • Better Mobility
  • Flexible Platforms
  • Revenue Potential

Services

Our Salesforce implementation services include:

  • Salesforce consulting, development and integration with requirements analysis gathering
  • Salesforce configuration and customization
  • Certified Salesforce professionals, including: administrators, developers, service cloud consultants and sales cloud consultants
  • Pre-sales engineering and proof-of-concept development
  • Multiple database migration and integration services
  • Force.com development (declarative and code-based programming)
  • Reporting and dashboard creation
  • Consultation services for both new and existing implementations
  • Mobile development and Heroku development
  • APEX code and Visualforce experience
  • Customized end-user training
  • Salesforce security diagnosis

Today’s on-the-go society is connected in more ways than we can even imagine; customers have come to expect the same level of connection in their business engagements. Your partnership with XTIVIA and Salesforce CRM will make this a reality for your business.

The unmatched stability, scalability, and speed that XTIVIA delivers with Salesforce and the Force.com platform give our clients the confidence to move forward with everything from simple initiatives to complex integrations—all with minimal disruption to their operations.

Salesforce Integration with XTIVIA

  • ERP Integration: Did you know that integration transactions now represent more than half of all the traffic Salesforce supports each day? With XTIVIA’s CRM services, you can easily integrate Salesforce into third-party ERP and financial applications.
  • Connected Apps: Using standard OAuth 2.0 protocol, XTIVIA can help you authenticate, provide single sign-on and acquire access tokens for use with Salesforce APIs.
  • Mobile Apps: From extending the functionality of the pre-built Chatter Mobile app or utilizing the Mobile SDK to build custom mobile apps, our team of certified Salesforce engineers can explain your options and suggest solutions to best meet your needs.
  • Database Integration: Get a true 360-degree view of your customers by leveraging the power of the Force.com platform through custom-built integration applications, third-party ETL tools or Salesforce Canvas.
  • Analytics: The quality and integrity of your data drives the authenticity of your Salesforce database. XTIVIA’s unique combination of reporting experience and business expertise can bring your data to life—empowering you to make better-informed, real-time business decisions.
  • Salesforce.com Communities: Your interaction with customers and partners is the key component to differentiation in the marketplace. The enhanced capabilities of Salesforce Communities delivers that one-on-one experience at all levels, and will define the customer relationship for your organization. XTIVIA brings a wealth of knowledge and experience to ensure your visions of the relationship become a reality.

More Information

For more information visit the following pages:

Our customers

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XTIVIA CORPORATE OFFICE
304 South 8th Street, Suite 201
Colorado Springs, CO 80905 USA

Additional offices in New York, New Jersey, Missouri, and Texas.

USA toll free: 888-685-3101, ext. 2
International: +1 719-685-3100, ext. 2
Fax: +1 719-685-3400

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