SugarCRM is one of the leading Customer Relationship Management Platforms on the Market today.It has earned one of the highest overall satisfaction scores and is a favorite CRM solution. In this article, we have given some of the reasons why Gartner has named SugarCRM as a “Visionary solution in their Magic Quadrant for Sales Force Automation Solutions”.


SugarCRM is one of the best pure value CRM solutions on the market today. Not to mention, there are no hidden fees associated with SugarCRM as there are with some of the other major CRM solutions in the Marketplace today. SugarCRM offers three different versions of their solution, and it is clearly outlined what is included with each option.

Deployment Options

While some companies are moving all of their systems into the Cloud, that’s not the case with everyone. With SugarCRM, you have the ability to choose how and where you want your database to be hosted. Whether it’s in a Private Cloud, Sugar’s Cloud servers, or on your own servers in-house; you have the ability to choose the option that is best for your company.

Ease of Customization

By selecting SugarCRM, you have the ability to easily use the Module Builder and Studio’s Point-and-Click functionality to customize the system to fit your needs. However, should you need to further customize it utilizing the underlying code, it won’t be a problem. SugarCRM uses standard languages like PHP and JavaScript, which have a large development community already out there. So finding resources to develop your solution shouldn’t be a problem.

CRM Only

When selecting SugarCRM you are getting purely a CRM company, unlike the majority of other major CRM solutions on the market. Their whole focus is CRM, so they are always trying to make changes to improve the product to better align with their customer’s CRM initiatives.

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