We get quite a few questions around Dashboards and Scorecards. I think it is good to enumerate the differences between the two so that when you are ready to implement you don’t lose sight of the differences.
So, without further ado, here are the differences that I like to use…
|Business Focus||Tactical, Operational||Strategic|
|Primary purpose||Performance measurement||Performance management|
|Typical users||LOB staff, operational managers, front-line workers, execs, managers||Executives, managers|
|Update frequency||Real-time, right time||Periodic|
|Time perspective||Historical & current metrics||Historical, current, and future|
|Business impact||Summarizes and visually represents performance measures||Integrates and compares strategic goals, objectives and performance measures|