CRM Support by XTIVIA
Prompt and accurate technical support is critical to the long-term success of any system.
When your system has a problem, you need it fixed now—you don’t want to wait an hour to be connected to a technician who knows less than you do.
XTIVIA understands your support needs and offers the most responsive and flexible support options available. Our friendly support representatives provide assistance via telephone, e-mail, web portal and real-time remote desktop environment. Our team will get to know you, your system and your staff so when you contact us for assistance, you will be connected with a person you know and trust.
Existing CRM Customers – Remote Online Support
Support hours are 8:00 AM to 6:00 PM Central Time, Monday through Friday
Log a CRM Support Ticket on our Web Portal
You must have your log-in credentials – Log-in available 24/7
For additional support or more information on XTIVIA’s support services, please contact us.
Working with XTIVIA
XTIVIA’s knowledgeable CRM team has more than 90 years of combined experience in customizing and integrating CRM systems for companies of all sizes, crossing all industries. We offer multiple CRM systems, an extensive list of enhancements and superior integration skills—all the necessary ingredients to empower your organization to dramatically improve the customer experience. Our industry-leading live support and certified CRM training add another dimension of excellence to our CRM offering, expanding our ability to deliver effective solutions and drive outstanding results for your organization.
No obligation, no pressure. We're easy to talk with and you might be surprised at how much you can learn about your project by speaking with our experts.
XTIVIA CORPORATE OFFICE
304 South 8th Street, Suite 201
Colorado Springs, CO 80905 USA
Additional offices in New York, New Jersey,
Missouri, Texas, Virginia, and Hyderabad, India.
USA toll free: 888-685-3101, ext. 2
International: +1 719-685-3100, ext. 2
Fax: +1 719-685-3400