flexible Boomi managed services
We provide reliable Boomi managed services to help you leverage, manage and optimize your Boomi platform investment. Our certified Boomi Architects, Developers, and Administrators help you with your ongoing Boomi development and operational support needs. From building new Boomi integration processes and APIs to onboarding new B2B/EDI trading partners to troubleshooting operational issues, you can count on XTIVIA to deliver.
Boomi Managed Services on YOUR Terms from XTIVIA
» Do you want to completely outsource your Boomi development and operational support?
» Do you want to outsource onboarding new B2B/EDI trading partners?
» Do you want an expert Boomi team that you can rely on to supplement your in-house Boomi team?
» Do you need a Boomi operational support team to monitor and support your Boomi infrastructure, Boomi integrations, and/or Boomi EDI connections/transactions?
Yes, XTIVIA can support any of these use cases by providing you managed services that fit your needs! Schedule a complimentary Boomi managed services consultation on how we can help you meet your needs—with excellence.
Boomi Managed Services Scope
Our team can help you with:
» Boomi consulting
» Boomi development
» Boomi administration
» Boomi operational support
» Boomi troubleshooting (infrastructure & integrations)
Boomi Managed Services Coverage
We cover the full breadth of the Boomi platform:
» Core Integration Processes
» B2B Trading Partner connectivity & EDI documents
» Master Data Hub
Boomi Managed Services Team
» Certified Boomi Architects, Developers, and Administrators
» Experienced in real-world Boomi implementations—broad and deep expertise
» All USA-based team or Hybrid team
Boomi Support Model
» Business-hours support or 24×7
» Bucket of hours to use as you need
» Our Boomi Engineers can function as an extension of your staff, or they can take care of your Boomi services for you.
» Customize our service to fit your specific business needs, be it a minimum of 10 hours a month to 200 or more hours a month.
XTIVIA’s Boomi Expertise
Integrate everything—SAP, NetSuite, Salesforce, Workday, Microsoft Dynamics CRM, JIRA, Zendesk, Active Directory, Shopify, SuccessFactors, OpenAir, Intapp DealCloud, Intapp OnePlace, Various Databases (Oracle, RedShift, Postgresql, SuiteAnalytics), Active Directory, Various AWS services (SQS, S3 …), Cloud Warehouse Management Systems, Quiet Logistics, Shipwire, EDI, and much more. If you don’t see your particular system or application listed, please ask us; we may have implemented integrations with it and just not listed it here.
No obligation, no pressure. We’re easy to talk with and you might be surprised at how well our Boomi Managed Services fit your needs.
Boomi Managed Services Support Models
All US-based Team Model
- Senior level US-based primary engineers are assigned to your account
- Primary Engineer acts as a project manager and technical lead; and performs or delegates tasks to other US-based team members
- Team is available for any Boomi engineering tasks as well as Boomi consulting and coaching (for your team).
Hybrid Team Model
- Senior level US-based primary engineer is assigned to your account
- Additional US-based Boomi engineers may be assigned based on engagement size
- Offshore Boomi team in XTIVIA India offices
- Primary Engineer acts as a project manager and technical lead while managing and delegating tasks to assigned Boomi team
- US team is available for any Boomi engineering tasks as well as Boomi consulting and coaching
- Offshore team is available for any Boomi engineering tasks
XTIVIA is SSAE 18 certified
Boomi Managed Support Services FAQs
I already have Boomi Support. Why do I need XTIVIA's Boomi Managed Support Services?
Boomi is a great iPaaS product that offers great support options from the product vendor itself—Boomi. However, Boomi support is limited in its scope, and only covers core product aspects such as product installation and product defects. Boomi support will not help you debug your integration processes and dig into your specific process errors.
XTIVIA’s Boomi managed support services covers not only helping you troubleshoot your integration processes, errors, and data issues but also developing new integrations, onboarding new EDI trading partners, general Boomi consulting, and more.
What is covered by XTIVIA's Boomi Managed Support Services?
Our Boomi Managed Support Services are broad and cover all aspects of your Boomi platform:
- Core Integration Processes
- B2B Trading Partner connectivity & EDI documents
- Master Data Hub
Our team of certified Boomi professionals can help you with all your Boomi needs:
- Boomi consulting
- Boomi development
- Boomi administration
- Boomi operational support
- Boomi troubleshooting (infrastructure & integrations)
What Boomi Managed Services use cases does XTIVIA support?
XTIVIA can support a wide range of Boomi managed services use cases by providing you managed services that fit your needs!
- Completely outsource your Boomi development and operational support.
- Outsource onboarding new B2B/EDI trading partners.
- Supplement your in-house Boomi team with Boomi experts that you can rely on.
- Outsource your Boomi operational support needs—monitor and support your Boomi infrastructure, Boomi integrations, and/or Boomi EDI connections/transactions.
Do you provide 24x7 Boomi Support?
Yes, XTIVIA can certainly provide you 24×7 Boomi operational support to help you troubleshoot and resolve any technical issues with your Boomi integration platform. However, many of our Boomi managed support services customers do not need 24×7 coverage from our technical team once we work with them to ensure a properly functioning Boomi environment.
MORE THAN “JUST” BOOMI MANAGED SERVICES
With XTIVIA, you get Thinkers and Doers that bring our library of Boomi best practices, time-tested integration patterns, and reusable templates to fast track your Boomi implementation. Explore our full portfolio of Boomi services to learn more.
Long-Term BOOMI Managed Services Partnership
Flexible, reliable, and cost effective—our Boomi managed services help you keep your Boomi platform running like a well-oiled machine.
Our commitment to your success makes XTIVIA your long-term Boomi Managed Services partner.
Let's Talk Today!
No obligation, no pressure. We're easy to talk with and you might be surprised at how much you can learn about your project by speaking with our experts.
XTIVIA CORPORATE OFFICE
304 South 8th Street, Suite 201
Colorado Springs, CO 80905 USA
Additional offices in New York, New Jersey,
Missouri, Texas, Virginia, and Hyderabad, India.
USA toll free: 888-685-3101, ext. 2
International: +1 719-685-3100, ext. 2
Fax: +1 719-685-3400