Training plays a key role in the implementation of any CRM system.
Effective end-user and administrative training helps achieve the highest levels of end-user satisfaction and IT self-reliance. The experienced training staff at XTIVIA offers end-user, administrative and development training for Salesforce, Infor CRM and SugarCRM.
CRM Training Overview
Implementing any new system can be challenging—and XTIVIA wants you to be able to use your new CRM system to its full potential. From end-user CRM training to CRM administrator training, we provide an on-site training facility with custom training courses for your specific implementation. Our facility provides seating for up to fifteen users, state-of-the-art equipment, and with hands-on guidance from our CRM professionals. XTIVIA’s CRM training covers the following areas:
- CRM systems training
- End-user training
- Administrative training
CRM Systems Training: Training plays a key role in the implementation of any CRM system. Effective end-user and administrative training helps achieve the highest levels of end-user satisfaction and IT self-reliance. The experienced training staff at XTIVIA offers end-user, administrative and development training for Salesforce, Infor CRM and SugarCRM.
End-user Training: XTIVIA will design an end-user training plan that makes effective use of your staff time and provides a comprehensive and customized experience for your users. Choose from full-day classroom training or multiple one-day classroom sessions to be delivered on-site at your offices, or at our St. Louis facility. We also offer online refresher and advanced courses, as we firmly believe that ongoing training ensures that you continue to maximize your software investment for years to come.
Administrative Training: XTIVIA offers CRM administrative training in a classroom environment at your location. We also offer quarterly administrative classes held in our St. Louis training facility for customers wishing to send new CRM administrators through training.
For more information on XTIVIA’s CRM training services, please contact us.
Working with XTIVIA
XTIVIA’s knowledgeable CRM team has more than 90 years of combined experience in customizing and integrating CRM systems for companies of all sizes, crossing all industries. We offer multiple CRM systems, an extensive list of enhancements and superior integration skills—all the necessary ingredients to empower your organization to dramatically improve the customer experience. Our industry-leading live support and certified CRM training add another dimension of excellence to our CRM offering, expanding our ability to deliver effective solutions and drive outstanding results for your organization.
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XTIVIA CORPORATE OFFICE
304 South 8th Street, Suite 201
Colorado Springs, CO 80905 USA
Additional offices in New York, New Jersey,
Missouri, Texas, Virginia, and Hyderabad, India.
USA toll free: 888-685-3101, ext. 2
International: +1 719-685-3100, ext. 2
Fax: +1 719-685-3400