Infor CRM Features

Infor CRM is an award-winning CRM solution that provides a complete view of customer interactions across your sales, marketing, and customer service/support teams.

This allows you to collaborate and respond promptly and knowledgeably to customer inquiries and sales opportunities. Here’s a quick overview of how Infor CRM can impact various aspects of your business:



  • Increase productivity by automating key aspects of the selling cycle
  • Maximize selling effectiveness with advanced sales tools and resources
  • Make informed decisions based on accurate visibility into the sales pipeline


  • Identify and target the most profitable prospects
  • Manage and track all aspects of campaigns in one place
  • Analyze campaign ROI to increase marketing efficiency
  • Get the most from your CRM software solution investment

Customer Service and Support

  • Resolve customer questions, issues and requests quickly
  • Create a consistently high-quality customer experience
  • Capitalize on a variety of new selling opportunities
  • Provide convenient self-service solutions to customers
  • Reduce the time/resources it takes to support your customers
  • Extend service delivery through 24/7 self-service solutions

Reporting and Dashboards

  • Analyze data and assess performance across your organization
  • Gain a deeper understanding of business and team performance
  • Make strategic decisions that positively impact your bottom line
  • Quickly leverage basic lookup, group and reporting capabilities
  • Create helpful interactive dashboards and custom reports
  • Utilize advanced data mining and predictive analysis tools
  • Increase overall organizational and customer intelligence


  • Enjoy rich functionality across multiple mobile platforms
  • Customizable application is easy to deploy and manage
  • Available at no extra charge to Infor CRM customers
  • Mobile-only license option available at a reduced cost

Application Integration

    Integrate Infor CRM with accounting and financial applications Leverage a complete view of all your customer interactions Make better decisions based on complete customer information


More Information

For more information visit the following pages:

No obligation, no pressure. We're easy to talk with and you might be surprised at how much you can learn about your project by speaking with our experts.

304 South 8th Street, Suite 201
Colorado Springs, CO 80905 USA

Additional offices in New York, New Jersey,
Missouri, Texas, Virginia, and Hyderabad, India.

USA toll free: 888-685-3101, ext. 2
International: +1 719-685-3100, ext. 2
Fax: +1 719-685-3400

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