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Enhance Customer Experience

Why Infor CRM?

Infor CRM is a powerful and secure CRM software solution that gives you a complete view of customer interactions across your departments and teams—providing you with information and insights for better planning, managing and forecasting. Infor CRM gives you the tools you need to help increase sales, identify and reach more profitable customers, and enhance your customers’ experience. XTIVIA’s highly trained Infor CRM experts can help you maximize the benefits of this popular platform for measurable results.
Analyze data and assess key performance indicators from across your organization to gain a deeper understanding of business and team performance—and make strategic decisions that positively impact your bottom line. Infor CRM offers a portfolio of reporting and analytics tools to meet user and company requirements at all levels of sophistication. From basic lookup, group and reporting capabilities to interactive dashboards, timeline visualizations and custom reports, Infor CRM delivers powerful solutions to increase individual effectiveness and maximize organizational and customer intelligence.

Why Infor CRM?

Platform for Success

Infor CRM is a state-of-the-art technology platform that empowers you to maximize the value of your most important corporate asset: your customer data. Exceptional usability and flexible configuration capabilities enable rich, personalized user experiences, helping ensure broad adoption and user productivity. Advanced customization capabilities accommodate even the most unique user, team, company and industry requirements. With robust integration, sophisticated security, advanced process automation and flexible deployment options, Infor CRM is the platform of choice for companies seeking to build cost-effective, purpose-built desktop and mobile applications that support the unique ways you do business.

CRM Your Way

Infor CRM is Customer Relationship Management without compromise, offering unparalleled flexibility and control in how you deploy, use, and even pay for a powerful CRM solution. Multiple deployment options, including cloud, on-premises, hybrid and mobile, accommodate your IT profile and business objectives. Flexible license and payment options support your financial preferences. You can buy, finance or subscribe while maintaining full ownership and control of your data. Select from and mix multiple license types—including named, concurrent, flex, and mobile-only—to lower TCO and align requirements with differing user profiles.

Better Interactions

Infor CRM’s rich customer profiles and sales productivity tools can help your company identify opportunities and streamline sales activities—while sales management tools, analytics, and proactive alerts drive accurate forecasting, informed decision making, and effective team and territory management. The platform also offers best-practice process automation to accelerate your strategic advantage by recommending actions that drive results. Integrated marketing and customer service ensures calibration across teams dedicated to acquiring new customers and delivering an exceptional customer experience.

Built for Mobility

Infor CRM Mobile extends rich CRM functionality to smartphones and tablets, giving your mobile workforce a strong competitive advantage that helps drive productivity and increase revenue. Customizable, secure, and easy to use, this nimble mobile platform features an attractive, task-oriented user interface designed to put the most relevant customer information at users’ fingertips, enabling them to perform key actions quickly—both online and offline. Interaction with native device features such as mapping, dialing and email further streamlines the mobile user experience. Infor CRM Mobile updates automatically, and is included at no charge for Infor CRM users. A mobile-only license option is also available at a reduced cost.

Actionable Business Insights

Analyze data and assess key performance indicators from across your organization to gain a deeper understanding of business and team performance and make strategic decisions that positively impact your bottom line. Infor CRM offers a portfolio of reporting and analytics tools to meet user and company requirements at all levels of sophistication. From basic lookup, group, and reporting capabilities, to interactive dashboards, timeline visualizations, and custom reports, Infor CRM delivers powerful solutions to increase individual effectiveness and maximize organizational and customer intelligence.

More Information

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XTIVIA CORPORATE OFFICE
304 South 8th Street, Suite 201
Colorado Springs, CO 80905 USA

Additional offices in New York, New Jersey,
Missouri, Texas, Virginia, and Hyderabad, India.

USA toll free: 888-685-3101, ext. 2
International: +1 719-685-3100, ext. 2
Fax: +1 719-685-3400

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