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Why Businesses Choose XTIVIA and Microsoft Dynamics CRM

Why Businesses Choose XTIVIA and Microsoft Dynamics CRM

by Marilyn Prevatte | Jan 21, 2025 | Blog, Customer Relationship Management, Dynamics 365, Microsoft

In an era where customer relationships are the cornerstone of success, businesses increasingly turn to Customer Relationship Management (CRM) systems to enhance interactions, streamline operations, and drive growth. Microsoft Dynamics CRM, with its unique features,...
Comparing Microsoft Dynamics CRM to Other Popular CRMs

Comparing Microsoft Dynamics CRM to Other Popular CRMs

by Marilyn Prevatte | Jan 14, 2025 | Blog, Customer Relationship Management, Dynamics 365, Microsoft

XTIVIA has been a customer relationship management (CRM) leader since 1992. We know CRM and can give your sales team the agility to capture more leads and build lasting relationships with your customers, even after a sale. One thing we know is that two companies are...
The Power of Microsoft Dynamics CRM: A Beginner’s Guide

The Power of Microsoft Dynamics CRM: A Beginner’s Guide

by Marilyn Prevatte | Dec 5, 2024 | Blog, Customer Relationship Management, Microsoft

In the dynamic landscape of modern business, nurturing customer relationships has never been more essential, and XTIVIA is here to help. Enter Microsoft Dynamics CRM, a robust Customer Relationship Management (CRM) solution designed to help businesses streamline...
Is Microsoft Dynamics CRM the Right Fit for You?

Is Microsoft Dynamics CRM the Right Fit for You?

by Marilyn Prevatte | Dec 3, 2024 | Blog, Customer Relationship Management, Microsoft

Are you considering a new CRM program? XTIVIA has an excellent choice for you: Microsoft Dynamics CRM. If you want to know if it is the right fit for your business, consider cost, customization, scalability, and support. What Is Microsoft Dynamics CRM? Let’s...
Salesforce AI Ethics: Ethical Standards for Building Trust in Einstein AI

Salesforce AI Ethics: Ethical Standards for Building Trust in Einstein AI

by Marilyn Prevatte | Oct 22, 2024 | Blog, Customer Relationship Management, Salesforce

As AI continues to transform the technological landscape, Salesforce AI ethics are essential for the responsible and transparent use of Einstein AI. Salesforce, a global leader in customer relationship management (CRM) solutions, has taken significant strides to...
How the Salesforce Platform Empowers Innovation

How the Salesforce Platform Empowers Innovation

by Marilyn Prevatte | Oct 10, 2024 | Blog, Customer Relationship Management, Salesforce

In today’s fast-paced digital landscape, businesses must innovate rapidly to stay competitive. The Salesforce Platform stands out as a powerful enabler of innovation, providing tools and services that empower organizations to build, customize, and deploy...
Unleashing the Future of Business with Salesforce Agentforce 2024

Unleashing the Future of Business with Salesforce Agentforce 2024

by Marilyn Prevatte | Oct 1, 2024 | Blog, Customer Relationship Management, Salesforce

Salesforce has consistently been at the forefront of innovation in the ever-evolving business technology landscape. This year, at Dreamforce 2024, Salesforce unveiled one of its most groundbreaking advancements yet: Agentforce. This suite of autonomous AI agents is...
Future Trends in Salesforce AI and Machine Learning within the Salesforce Ecosystem

Future Trends in Salesforce AI and Machine Learning within the Salesforce Ecosystem

by Marilyn Prevatte | Sep 24, 2024 | Blog, Customer Relationship Management, Salesforce

The Salesforce ecosystem continuously evolves, driven by technological advancements and ever-changing business needs. Among the most transformative trends are integrating artificial intelligence (AI) and machine learning (ML) into Salesforce’s suite of tools....
Moving to Salesforce Lightning Experience?

Moving to Salesforce Lightning Experience?

by Marilyn Prevatte | Sep 10, 2024 | Blog, Customer Relationship Management, Salesforce

XTIVIA gathered a list of tips for those moving to Salesforce Lightning Experience. If not, why aren’t you? Lightning Experience offers many features to enhance productivity, streamline operations, and facilitate faster app development. Here are some notable...
Salesforce NPSP Implementation Mistakes To Avoid

Salesforce NPSP Implementation Mistakes To Avoid

by Marilyn Prevatte | Aug 6, 2024 | Blog, Customer Relationship Management, Salesforce

Are you a nonprofit considering implementing Salesforce? Have you heard about the Salesforce Nonprofit Success Pack (NPSP)? This managed package is tailored specifically for nonprofits and is a game-changer. It streamlines fundraising and stakeholder data, offering a...
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