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Atlassian Services

Get the most from your tools.

XTIVIA has the experience and knowledge to make Atlassian’s Jira Align, Confluence, Jira Service Management (JSM) and Jira Work Management (JWM) work for your organization, no matter what type of Agile framework your organization has standardized on.

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Jira Align

Confluence

Jira Service Management

Jira Work Management

WHY ATLASSIAN?

— Bring your best —

With Jira, Confluence, and JSM, organizations have tools that will scale to build a foundation for long-term success. By implementing Atlassian tools, along with Agile practices, you can
keep communication transparent, knowledge central, and actions agile.

Integrating Confluence and Jira. Jira is great at helping your team plan and track project work. Adding Confluence gives you the power to organize all of the ideas, content, and files that you and your team create as you bring your vision to life.

When you link a Jira project to the Confluence space where all your project documentation lives, you eliminate the need for shared drives and file folders. Finding what you need has never been easier.

XTIVIA Success Story Improving Customer Facing Services with Application Integration

Jira Align

Jira can be configured to fit any type of project. With all project information in place, reports can be generated to track progress, productivity, and ensure nothing slips. Features include:

Portfolio management
Product Management
Program Management
Release Train Engineers
Transformation Teams
and more

Confluence

With Confluence, you can create, collaborate, and organize all your work in one place. Confluence is a team workspace where knowledge and collaboration meet. Dynamic pages give your team a place to create, capture, and collaborate on any project or idea. Spaces help your team structure, organize, and share work, so every team member has visibility into institutional knowledge and access to the information they need to do their best work.

XTIVIA Success Story Data Engineering Support

Jira Service Management

Jira Service Management delivers value fast without the cost, complexity, and one-size-fits-all approach of legacy ITSM tools. JSM includes flexible processes and intuitive workflows that match the way teams work. And JSM offers a complete ITSM/ITIL solution including incident, change, problem, request, and configuration management.

XTIVIA Success Story Improving Customer Facing Services with Application Integration

Jira Work Management

Jira can be configured to fit any type of project. With all project information in place, reports can be generated to track progress, productivity, and ensure nothing slips.

Forrester ranks RightStar, powered by XTIVIA,
No. 5 in North American IT Service Management consulting firms

Our proven processes and methodologies will ease your implementation experience.

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Focused ITIL & DevOps Lean Agile Practices

This allows for more in-depth process-based assessments concentrating on how to apply and analyze ITIL/DevOps processes to effectively align with customer requirements.
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Toolset Process & Simulation Training

Our services are designed to improve user adoption of new systems and processes. We deliver Atlassian toolset user and admin training, as well as, ITIL 4 Foundation certification, SAFe and Agile coaching, DevOps, and MarsLander ITIL 4 simulation training.
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Integration & Development Expertise

We develop plugins for Atlassian such as barcode scanning and PKI single sign-on. This development environment knowledge allows for custom integrations as required to meet your needs.
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Process Advisory Services

ITIL assessments including Service Asset and Configuration Management (SACM), and SAFe consulting. and Agile coaching helps organizations carry out key activities quickly and effectively to produce products and services that enable value realization by their stakeholders.

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