After researching several portal frameworks, CCHIT concluded that Liferay offered the best set of pre-built portlets to match their functionality needs. With its open-source development model, Liferay was also extensible for the areas of customization CCHIT needed to meet their business requirements.
After choosing the product, CCHIT decided to employ a partner, XTIVIA, to help accomplish their goals. XTIVIA worked closely with their IT and business teams in a phased approach using Agile development methodologies to deliver a proper solution. The implementation involved customization of core Liferay functionality, web content management, custom portlet development, themes and layouts, custom-integrated role architecture, and various integrations with third-party SaaS applications.
The Liferay customizations worked towards enhancing user experience, both for clients and their end-users. Enhancements began during the first steps a new client would take upon entering the portal. A streamlined form creates the user and their organization in a single step, establishing this user as the organization’s administrator. The second step to becoming a full member involved a modified shopping cart that allowed for both Paypal and offline payments. Upon becoming a full member of the community, a client could add more users to handle various aspects of the certification preparation process, as they progressed through the multiple tiers of the training and pre-certification automated workflows.
Key goals included the delivery of integrated content as well as community and application portal infrastructure with the ability for each of its clients to manage their own users. It also included creating a portal infrastructure with the ability to host multiple, branded portals for each of its certification programs, each with their own supporting community. XTIVIA’s team delivered on a very challenging timeline, progressing from a partial product concept to initial release in less than four months—followed by the full multi-certification program release three months later. XTIVIA trained and handed over the completed project ahead of schedule, delivering value and a market-leading portal for its customer.
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