Comprehensive QA Testing for Liferay DXP 7.4 Upgrade: Ensuring Platform Reliability and User Satisfaction

Organization

Our client is a private nonprofit organization dedicated to supporting emotionally and behaviorally troubled children and their families. With a mission to help children live successful lives, the organization provides direct intervention to thousands of families annually, partners with innovative organizations to expand effective program models, and advocates for systemic improvements in child welfare.

CHALLENGE

The client aimed to migrate from Liferay DXP 7.2 to 7.4 while merging the designs of two separate sites into a single, unified platform. This project required maintaining seamless access to all modules and ensuring the consistency and accuracy of business-level functionalities. Several challenges emerged during the migration process:

• Data Migration Complexity: Migrating large volumes of data across versions required maintaining data accuracy and avoiding loss or corruption during the process.
• Comprehensive Functionality Validation: Ensuring that all workflows and features from the legacy system were operational in the new version demanded thorough testing and validation across all modules.
• Browser and Device Compatibility: The application needed to function reliably across multiple browsers (Edge, Safari, Chrome) and devices to meet diverse user needs.
• Role-Based Access and Security: The platform supported multiple user roles, including Program Leads, Supervisors, and Specialists, each with specific permissions to access and manage data. It was critical to validate that access was appropriately restricted and data security maintained.
• Late-Stage Engagement: XTIVIA’s testing team was brought in after the project lifecycle had started, requiring rapid acclimation to the existing workflows and limited access to the legacy application.

TECHNICAL SOLUTION

XTIVIA partnered with Salesforce to implement a comprehensive, AI-driven transformation that redefined luxury retail. By leveraging Salesforce Customer 360 and MuleSoft’s integration capabilities, we delivered a solution that bridged legacy systems with cutting-edge tools.

Key components included:

• Salesforce Commerce Cloud: Unified omnichannel experiences across digital and in-store platforms.
• Slack AI: Enhanced team collaboration and streamlined customer support workflows.
• AgentForce & Data Cloud: AI-powered tools provided real-time customer insights and tailored shopping recommendations.
• MuleSoft API Workflows: Integrated Sterling OMS with Salesforce OMS/OCI and Tulips for localized inventory management.

This interconnected ecosystem allowed real-time data synchronization, optimized order management, and scalable personalization at a level unmatched in the industry.

XTIVIA’s QA team employed a structured approach, combining manual and automated testing methodologies to address the client’s requirements and challenges effectively. Operating within the Scrum framework and leveraging two-week iterations, the team executed functional, integration, and regression testing to ensure seamless migration and platform reliability.

Key Contributions:

• Thorough Functional and Regression Testing
  • Validated core functionalities across all modules to ensure they matched the legacy system’s capabilities.
  • Developed regression test suites for repeated execution as new features were introduced.
• Cross-Browser and Cross-Device Compatibility
  • Conducted comprehensive testing on Microsoft Edge, Safari, and Chrome to ensure consistent performance and user experience across platforms.
• Role-Based Access Validation
  • Defined test cases for each user role (e.g., Program Lead, Supervisor, Specialist) to confirm proper permissions and security restrictions.
  • Simulated scenarios to verify that unauthorized users could not access restricted data or functionalities.
• Comprehensive Test Artifacts and Documentation
  • Created detailed test scenarios and deployment checklists covering all modules to support seamless implementation.
  • Maintained clear communication with the development team to identify dependencies and address issues promptly.
• Scrum Framework and Agile Collaboration
  • Iteratively delivered testing outputs in alignment with Scrum sprints, incorporating stakeholder feedback at every stage.
  • Collaborated closely with developers to refine workflows and resolve integration challenges.
• Automated Testing Implementation
  • Leveraged automation tools to streamline testing processes, reduce manual effort, and improve consistency in validation.
  • Built reusable scripts to handle repetitive tasks and ensure scalability for future updates.

BUSINESS RESULT

XTIVIA’s comprehensive QA strategy ensured the successful migration of the client’s platform to Liferay DXP 7.4, delivering the following outcomes:

• Enhanced Platform Reliability: Ensured seamless functionality across all modules, maintaining the integrity of workflows and data.
• Improved User Experience: Validated cross-browser compatibility and device responsiveness, providing a consistent and reliable platform for all users.
• Optimized Security and Access Control: Role-based testing confirmed secure access to sensitive data while maintaining operational efficiency.
• Efficient Deployment Cycles: Defined regression test suites enabled faster feature rollouts and minimized risks of disruptions during deployment.
• Scalable Testing Framework: Developed automation scripts and test suites capable of supporting future platform enhancements and updates.

KEYWORDS
Application Integration, Liferay DXP 7.4, API Testing, Functional Testing, Regression Testing, Scrum Framework, Role-Based Access Control

SOFTWARE
Liferay DXP 7.4-2024.Q1.11, Microsoft Tools, MS SQL, Git Bash

XTIVIA needs the contact information you provide to us to contact you about our products and services. You may unsubscribe from these communications at anytime, read our Privacy Policy here.