Break Free from Legacy ITSM Complexity
XTIVIA, has partnered with Xurrent to help you bridge legacy systems with intelligent, modern technology. Together, we deliver a complete ITxM platform that unifies ITSM, Enterprise Service Management (ESM), and IT Operations into one connected system, getting you live in just 4 to 12 weeks.
Xurrent strips away friction and streamlines collaboration so your teams can reach high levels of service maturity.
Predictable, Simplified Pricing
Zero-Friction Integrations:
Secure Global Collaboration
Sera AI for Instant Resolution:
Incident Management & Response (IMR)
Intelligent Auto-Triage
What it does:
Sera analyzes incoming requests and instantly classifies and routes them to the right team.
The Result:
40% reduction in manual ticket handling—zero “lost” emails.
Smart Interaction Summaries
What it does:
When a ticket moves between teams, Sera provides a concise summary of the history.
The Result:
Agents save minutes per ticket by skipping history reviews.
The 24/7 Virtual Agent
What it does:
A natural-language interface that solves common issues instantly.
The Result:
Massive deflection rates that keep staff focused on high-value projects
“Ready to modernize? Let XTIVIA show you a better way to manage services.”
Schedule a Xurrent Demo with an XTIVIA Expert
Zero-Maintenance Growth
THE PROBLEM:
Teams bogged down by software patches and system updates.
THE SOLUTION:
We handle platform architecture so your system is always current.
Expert Remote Administration
THE PROBLEM:
High turnover for ITSM admins leaves platforms messy.
THE SOLUTION:
Our On-Demand Admin Team handles configurations and tickets.
Process Optimization
THE PROBLEM:
Platforms stagnate after initial go-live.
THE SOLUTION:
Ongoing audits to ensure you maximize Sera AI and ITIL 4.
The “XTIVIA ROI”: 35% Reduction in Operational Overhead
Ready to Architect Your Enterprise for the Future?
Stop letting overpriced, complex legacy tools limit your growth.
You might be surprised at how much you can learn
about your project by speaking with our certified consultants.
Strategic Advisory:
Comprehensive Digital Transformation:
Long-Term Enterprise Support:
Our Customers
Let’s Talk Today!
No obligation, no pressure. We’re easy to talk with and you might be surprised at how much you can learn about your project by speaking with our experts.
XTIVIA CORPORATE OFFICE
304 South 8th Street, Suite 201
Colorado Springs, CO 80905 USA
Additional offices in New York, New Jersey,
Missouri, Texas, Virginia, and Hyderabad, India.
USA toll free: 888-685-3101, ext. 2
International: +1 719-685-3100, ext. 2
Fax: +1 719-685-3400
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