UI Extensions – Easy custom fields!

Lately, I’ve been looking at UI Extensions in the Xurrent solution. These make it very easy to create custom fields in multiple objects. In the past, you needed to do this through HTML – and you can still do that if you want. But in 2024 Xurrent introduced a Designer so now it’s just point and click and Poof! You have a field.

The versatility is impressive. You can apply UI Extensions to a massive variety of objects and record types. (Deep breath…)!

CategorySupported Objects & Templates
Workflow RecordsRequest, KB, Problem, Release, Workflow, & Task Templates
Project ManagementProject & Project Task Templates
ResourcesService, Service Instance, Product, & Product Category
People & OrgOrganization, Team, Person, Site, & SCIM User
OtherContracts, Custom Collections, App Offerings, & Shop Articles

Setting one up is straightforward:

  • Navigate to Settings > UI Extensions.
  • Click the “Add” button.
  • Design your fields using the Designer.
  • Save and Activate.

Once activated, your new fields are ready for use in their associated records.

For the video demo today, I’m going to create a Knowledge Base Template UI Extension. See this link:

And here are two links to assist as you create your own:

2024 Designer Announcement: 

https://www.xurrent.com/blog/introducing-the-ui-extension-designer

Field help: 

https://help.xurrent.com/help/ui_extension_fields

Contact us for more information.