by Anne Brock | Aug 20, 2026 | AI & Data Science, Blog, Xurrent
How We Migrated 100+ ITSM Service Requests in Less than One Day Summary: This post highlights how the Xurrent platform leverages Sera AI to streamline service desk operations, specifically by automating the creation of Service Request templates. The author details a...
by Dennis Robinson | Aug 11, 2026 | Blog, Xurrent
Summary: With Cherwell Service Management reaching its end-of-life on December 31, 2026, many organizations are seeking efficient, cost-effective migration alternatives. While traditional enterprise ITSM platforms often suffer from excessive complexity, unpredictable...
by Anne Brock | May 1, 2026 | Blog, Xurrent
UI Extensions – Easy custom fields! Lately, I’ve been looking at UI Extensions in the Xurrent solution. These make it very easy to create custom fields in multiple objects. In the past, you needed to do this through HTML – and you can still do that if you want. But in...
