by Anne Brock | Aug 20, 2026 | AI & Data Science, Blog, Xurrent
How We Migrated 100+ ITSM Service Requests in Less than One Day Summary: This post highlights how the Xurrent platform leverages Sera AI to streamline service desk operations, specifically by automating the creation of Service Request templates. The author details a...
by Anne Brock | May 1, 2026 | Blog, Xurrent
UI Extensions – Easy custom fields! Lately, I’ve been looking at UI Extensions in the Xurrent solution. These make it very easy to create custom fields in multiple objects. In the past, you needed to do this through HTML – and you can still do that if you want. But in...