Customer Relationship Management (CRM) will provide a 360-degree view of your customer, especially when integrated to back-end systems such as your ERP, sales, or e-commerce systems. Read on for these CRM Best Practices. By implementing the 5 Best Practices of... read more
Organizations are showing a lot of interest in Sales numbers, and it’s not just those directly involved in Sales. This typically means extracting information from a CRM, the most prominent choice being Salesforce. IT teams are always looking for solutions that... read more
1. There are two primary techniques used in today’s statistical world a. Descriptive techniques describe and summarize data b. Inferential techniques allow us to estimate and draw conclusions about populations from samples 2. Data can be formally categorized in three... read more
Having set out on the path to the Salesforce Advanced Developer Certification about 2 1/2 years ago, it was a huge relief when I finally got the “Success” result today! This certification is not an easy one (which is good since that makes it all the more... read more
The following requires some HTML5 features, so be sure to consult a compatibility chart before throwing it into a customer’s environment. I needed a way for a user to upload an image as a base64 string. This could be happening from a poor bandwidth connection,... read more
Today I was troubleshooting a strange mobile issue with Infor CRM / Saleslogix mobile on iOS. Whenever the user would hit the back button in the mobile client, they would actually get returned to the previous website they were on rather than the previous form in the... read more