CRM Team

Zach Bodine

Zach Bodine

Director of CRM Services

Anosh Wadia

Anosh Wadia

CRM Project and Technical Manager

Mike Ahrenhoersterbaeumer

Mike Ahrenhoersterbaeumer

Sales and Account Executive CRM

Scott Jepsen

Scott Jepsen

Senior Project Manager

Marilyn Prevatte

Marilyn Prevatte

Director Quality Assurance

Marilyn Prevatte

Richard Cookson

Content Writer

5 Best Practices of Extending CRM – Solutions for your Business

Customer Relationship Management (CRM) will provide a 360-degree view of your customer, especially when integrated to back-end systems such as your ERP, sales, or e-commerce systems. Read on for these CRM Best Practices. By implementing the 5 Best Practices of... read more

Top 10 Things to Know Before Starting Statistical Analysis

1. There are two primary techniques used in today’s statistical world a. Descriptive techniques describe and summarize data b. Inferential techniques allow us to estimate and draw conclusions about populations from samples 2. Data can be formally categorized in three... read more

Salesforce Advanced Developer Certification

Having set out on the path to the Salesforce Advanced Developer Certification about 2 1/2 years ago, it was a huge relief when I finally got the “Success” result today! This certification is not an easy one (which is good since that makes it all the more... read more

Client Side Image Resize and Base64 Conversion in Infor CRM / SalesLogix

The following requires some HTML5 features, so be sure to consult a compatibility chart before throwing it into a customer’s environment. I needed a way for a user to upload an image as a base64 string. This could be happening from a poor bandwidth connection,... read more

Infor CRM Mobile Issue with Back Button on Safari for iOS

Today I was troubleshooting a strange mobile issue with Infor CRM / Saleslogix mobile on iOS. Whenever the user would hit the back button in the mobile client, they would actually get returned to the previous website they were on rather than the previous form in the... read more

Saleslogix 8.x – Exporting a grid’s data to CSV client side

Sometimes you just want to make a form as client side as possible. Below is an example of how to export an Editable Grid’s data to CSV. This can be done from a quickform. This is just an “On Client Click” action for a Standard Button control.... read more