Today’s business environment is one of constant change and evolution; not just with the escalation of technology, but with the customer and employee experience as well. Overall, this arena has led to a need for automated connectivity, stronger communications, and a focus on strong client relationships. Many business management systems have been tuned to match the necessity and answer the call; some, though, do it better than others.

Microsoft has optimized business application connectivity by offering seamless connectivity between Dynamics 365 and Office 365 to improve numerous areas of your business. Primarily, the integration of Dynamics 365 paired with your Office 365 applications creates a platform for clear communication, fast turn around, and accelerated sales operations.

Connected with your Office 365 applications, Microsoft Dynamics 365 creates a less-demanding environment to maneuver through for your users and helps mediate the problems that customers face. Quick turnaround and enhanced messaging allow deals to close sooner, more efficiently and ensures your customers become loyal relationships.

You can now connect more applications than ever. Dynamics 365 for Sales combines data from your CRM system, LinkedIn, and your Office 365 suite to create a 360-degree view of your customer and generate personalized engagement. And instead of building a client-base, your sales team will foster meaningful relationships with clients and produce more returning customers.

Closing deals is no longer about the sale, it’s about the relationship. Dynamics 365 for Sales is reaching out to capture that cycle in a single platform to allow businesses to nurture more relationships and win more sales.

The tools your team already knows, like Excel, Word, and SharePoint, can be easily integrated for optimal collaboration and time-saving production. Outlook, calendars, chats, and message boards can be connected for real-time communication to help your team close more deals without bouncing between applications or messaging portals.

The elaborate network between sales, accounting, and finance is akin to being in an office together, all pertinent team members sitting together on the call. Instead of transactions carried out incrementally, Dynamics 365 allows your team to fulfill sales protocol, the moment a deal closes. It doesn’t get much faster than that.

Fast-paced sales can often leave someone out of the loop. We’ve all felt like we’ve missed an email or an update. Dynamics 365 closes that gap. With automatic notifications, your whole team will never miss a thing. By keeping everyone on your staff up to date on deals, when one phase ends, the next one begins without interruption. No matter where you are or what device you’re on, you’ll always have a trusted link to your customers.

Sales are the name of the game and have been for quite some time. However, today’s sales cycle and processes need to be just as robust and personalized as the customers themselves. Again, it’s no longer about closing a “sale,” it’s about opening the door to a genuine relationship. By using Dynamics 365 for Sales, you can open that door, build a loyal relationship, and generate more to come.

If your team is interested in accelerating your sales and improving customer relationships, reach out to XTIVIA or comment below. We’ve helped numerous clients implement Dynamics 365 for Sales, optimize their environment to leverage the full breadth of benefits, and develop robust sales processes. We’d love to help you get on your way to better client relationships, better sales, and better business with Dynamics 365 for Sales.

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