SUMMARY:
XTIVIA accelerates enterprise digital transformation by delivering specialized, end-to-end solutions that merge the robust integration capabilities of Boomi API Management (APIM) with the powerful workflow automation and AI readiness provided by the ServiceNow Workflow Data Fabric.
- The strategic alignment combines the ServiceNow Workflow Data Fabric with Boomi APIM to redefine integration and workflow automation, offering a comprehensive and superior alternative to competing platforms like MuleSoft.
- XTIVIA implements Boomi APIM to funnel all ServiceNow inbound APIs and Integration Hub traffic through a centralized gateway, thereby enforcing security, rate limiting, and centralized API governance.
- Services include Data Stewardship and AI Readiness, utilizing Boomi DataHub to inject clean, normalized data from any source into the Now Platform, transforming it into a system of action for AI-driven workflows.
- The ServiceNow Workflow Data Fabric, which is designed for automation, RPA, and orchestration, now includes Boomi APIM within certain offerings to securely manage, package, and distribute APIs on the Now Platform.
Leaders in Enterprise Architecture, App Development, and AI must engage with XTIVIA’s expertise to accelerate the large-scale workflow implementation and data migration goals necessary for intelligent automation.
Table of contents
The Strategic Alignment: Workflow Data Fabric and API Management
ServiceNow and Boomi have aligned their solutions to redefine how customers handle integration and workflow automation. This strategic positioning combines leading workflow automation with robust integration and data capabilities.
- ServiceNow Workflow Data Fabric: This product, formerly known as the Automation Engine, is designed to accelerate automation and streamline workflows. It enables companies to connect to, understand, and act on any data source, powering both human and AI agent workflows. Its core focus is on automation, RPA, and orchestration.
- Boomi API Management (APIM): Boomi APIM is now included in certain Workflow Data Fabric offerings. It provides customers with the tools to securely manage, package, and distribute APIs on the Now Platform. Boomi specializes in API management and, alongside ServiceNow, offers a comprehensive solution for both automation and API governance.
This powerful combination creates a comprehensive and superior alternative to competing platforms, such as MuleSoft.
Deep Dive: Real-World API Management Use Cases
XTIVIA helps you leverage Boomi APIM to solve specific integration challenges within your ServiceNow ecosystem:
- Centralized API Governance and Security
- Challenge: You utilize various ServiceNow inbound APIs (REST, SOAP, and Table APIs) and other product APIs across your organization, lacking a single point of control.
- Solution: XTIVIA implements Boomi APIM to funnel all these API invocations through a centralized gateway.
- Value: Gain a single view of all API calls, while enforcing critical measures like rate limiting, security, and access control.
- Managing and Governing Integration Hub Traffic
- Challenge: Your teams use the ServiceNow Integration Hubfor two primary reasons: to connect to third-party applications (outbound) or to expose internal flows as REST APIs (inbound). You need to govern this traffic.
- Solution: XTIVIA ensures all this Integration Hub-related traffic is configured to flow via API Management.
- Value: This standardizes governance, security, and visibility for integrations—whether the Integration Hub consumes an external API or exposes a flow as an internal service.
XTIVIAs Service Offerings: Your Path to Hyperautomation
XTIVIA provides the essential consulting, implementation, and optimization services needed to maximize your investment in Boomi and ServiceNow Workflow Data Fabric.
| XTIVIA Service Focus | Key Activities & Value | Keywords |
| Boomi APIM Implementation & Strategy | Strategy, implementation, custom development, and managed services for Boomi APIM. Ensure all API invocations are managed for centralized security, rate limiting, and monitoring | API Governance, API Security, ServiceNow Integration Hub, REST API Management |
| Data Stewardship & AI Readiness | Implement Boomi DataHub using ServiceNow App Engine. Fuel the Now Platform with clean, normalized data from any source. Transform ServiceNow into a system of action for AI and workflow. | Boomi DataHub, Data Stewardship, AI-Driven Workflow, Data Normalization |
| Workflow Data Fabric Upgrade & Adoption | Seamlessly upgrade existing ServiceNow Integration Hub customers to the new Workflow Data Fabric for access to enhanced capabilities | Platform Upgrade, ServiceNow Adoption, Digital Transformation |
| Enterprise Integration (Any-to-Any) | Utilize Boomi Integration for customers with broad “Any to Any” enterprise-wide systems integration requirements. Leverage Workflow Data Fabric and Boomi APIM for “Any to Now” integration needs. | iPaaS, Enterprise Integration, Cloud Integration, Systems Integration |
| AI Orchestration Pilots | Pilot AI orchestration projects now to develop foundational expertise and prepare for the influx of future AI projects. | AI Orchestration, Digital Innovation, Future-Proofing |
Engaging the Right Stakeholders
This initiative demands immediate action across key roles focused on digital innovation and architecture:
- Enterprise Architecture and App Developers
- CIO, Digital Officers, and CFO
- AI Leaders, API Product Owners, and API Program/Strategy Managers
XTIVIA has the expertise to support your goals, whether you are implementing Boomi APIM or driving large-scale workflow and data migrations.
Contact XTIVIA today to accelerate your journey to Intelligent Automation with Boomi and ServiceNow!