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Including a custom stylesheet in InforCRM

Including a custom stylesheet in InforCRM

by XTIVIA | Dec 2, 2015 | Blog, Customer Relationship Management

There are 3 main ways to include a custom stylesheet in your InforCRM client: Add it to SageStyles.jsb so that it gets compiled into sage-styles.css – this is the best performance approach. It is relatively upgrade safe but not completely Create a custom module...
Customize InforCRM / SalesLogix customer portal security

Customize InforCRM / SalesLogix customer portal security

by XTIVIA | Sep 30, 2015 | Blog, Customer Relationship Management

The customer portal security can be customized by implementing and registering a IEntitySecurityService. Practically, this means extending CustomerPortalSecurityService and overriding 3 methods (and optionally a 4th one): BuildRestriction – add a restriction to...
InforCRM / SalesLogix Client-side Validation

InforCRM / SalesLogix Client-side Validation

by XTIVIA | Aug 25, 2015 | Blog, Customer Relationship Management

In most case I try to do the validation for InforCRM form input on the server side. This is generally easier to implement (sometimes a lot easier), more reliable, and the performance is usually close (sometimes even better, if there are a lot of queries involved, as...
Customizing the Activity Form on InforCRM / SalesLogix

Customizing the Activity Form on InforCRM / SalesLogix

by XTIVIA | Aug 24, 2015 | Blog, Customer Relationship Management

In InforCRM 8 the activity editor has been completely reworked to be entirely Javascript based. Although this brought a little bit of pain as none of the previous customizations carried over, and there wasn’t a whole lot of documentation available, it’s a...
New Group Options Available in InforCRM/SalesLogix v8.1 CU03

New Group Options Available in InforCRM/SalesLogix v8.1 CU03

by Anosh Wadia | Aug 21, 2015 | Blog, Customer Relationship Management

Version 8.1 CU03b of Infor CRM / SalesLogix introduced some really handy group options. Columns setting Hide extended group list on record selection Stay In Detail View on Lookup Display Extended Group list on Lookup   These options can be accessed when you...
Move data from a custom module when converting a lead in SugarCRM

Move data from a custom module when converting a lead in SugarCRM

by XTIVIA | Jul 6, 2015 | Blog, Customer Relationship Management

In SugarCRM a Lead Conversion will not handle data from a custom module. Converting a lead that has data associated to it in a custom module will cause the data to be lost. In my personal opinion this should be done automatically as long as you add this module on to...
Accessing InforCRM Control Values From JavaScript

Accessing InforCRM Control Values From JavaScript

by XTIVIA | Jul 1, 2015 | Blog, Customer Relationship Management

Often when one needs to access the value set in an HTML control from the client side script it is tempting to reach into the DOM object and retrieve it directly, using something like this for example: var c =...
Unspecified Error logging into Infor CRM / SalesLogix

Unspecified Error logging into Infor CRM / SalesLogix

by Anosh Wadia | Jun 24, 2015 | Blog, Customer Relationship Management

If you’ve worked with Infor CRM / SalesLogix for a while, you’ve probably run into the issue where you enter your username and password (correctly!) and all you get is an Unspecified error! Very descriptive, isn’t it? Cause: Essentially what the...
Logging into the Infor CRM Mobile Client with an iPhone / iPad

Logging into the Infor CRM Mobile Client with an iPhone / iPad

by Anosh Wadia | Jun 22, 2015 | Blog, Customer Relationship Management, Mobility

We’re often asked, why can’t I login to the Infor CRM (SalesLogix) mobile client using my iPhone / iPad? Here are some common things to check on your device: 1) Click on Settings      2) Click on Safari –> Under...
Conditional Styling of InforCRM Grid with onStyleRow

Conditional Styling of InforCRM Grid with onStyleRow

by XTIVIA | Jun 12, 2015 | Blog, Customer Relationship Management

This is a very common request – the customer wants to see some rows highlighted in the data grid based on the data. For example, they might want to see opportunities with a sales potential above $1M highlighted in green. How might we achieve that in InforCRM?...
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