We get quite a few questions around Dashboards and Scorecards. I think it is good to enumerate the differences between the two so that when you are ready to implement you don’t lose sight of the differences.

So, without further ado, here are the differences that I like to use…

  Dashboard Scorecard
Business Focus Tactical, Operational Strategic
Primary purpose Performance measurement Performance management
Typical users LOB staff, operational managers, front-line workers, execs, managers Executives, managers
Update frequency Real-time, right time Periodic
Time perspective Historical & current metrics Historical, current, and future
Business impact Summarizes and visually represents performance measures Integrates and compares strategic goals, objectives and performance measures
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