by Mike Ahrenhoersterbaeumer | Jan 31, 2023 | Blog, Customer Relationship Management
What is the cost difference in hiring a full-time Salesforce Admin versus using XTIVIA’s Admin On-Demand Service? Let’s start with a breakdown: What Is the Cost of Hiring a Full-time Salesforce Admin? The cost of hiring a full-time Salesforce administrator...
by Bill Thach and Marilyn Prevatte | Jan 26, 2023 | Blog, Customer Relationship Management
Salesforce has a new feature called Permission Set Groups. So, what are Permission Set Groups, and when should you use Permission Set Groups? Permission Set Groups allow Admins to combine multiple permission sets into a single permission set group for user assignment....
by Bill Thach | Nov 29, 2022 | Blog, Customer Relationship Management
Have you ever encountered long load times when populating data in Salesforce reports? Are you able to limit the number of records that load? Wonder what fields and objects are available in report types or even the median number of a column of data you are analyzing?...
by Bill Thach and Marilyn Prevatte | Nov 17, 2022 | Blog, Customer Relationship Management
Salesforce Custom Address Fields Have Finally Arrived! Over the next few blogs, we are going to give you step-by-step instructions on some of the most valuable new Salesforce features released in 2022. Let us start with Custom Address Fields. Gone are the days when...
by Marilyn Prevatte | Oct 4, 2022 | Blog, Customer Relationship Management
In Rocky’s previous blog, he discussed Microsoft’s Power Platform with the main components of Power BI, Pages, Apps, Automate, and Virtual Agents. Now let us dig deeper and discuss each of these components independently. So let us start with Power BI. What...
by XTIVIA | Sep 20, 2022 | Blog, Customer Relationship Management
This post was adapted from one of our CRM Snacktime Snippet videos that you can watch here. Are you using a business-to-customer solution? If you are not, here is why you should: B2C (any sales process that sells directly to consumers) cuts out the agent and increases...
