by XTIVIA | Mar 4, 2021 | Blog, Customer Relationship Management, Dynamics 365, Microsoft
Creating the ideal customer experience revolves around customer engagement. Whether you’re nurturing a current client or trying to close a deal with a new one, how well you’re engaging with them is paramount to changing the account to “closed...
by XTIVIA | Nov 19, 2020 | Blog, Microsoft, Software Licensing
While helping clients set up their Microsoft Dynamics 365 Business Central license, some of them get caught up wondering what the difference was between Full Users and Additional Users. Although Microsoft’s documentation provides an answer, it’s not the...
by XTIVIA | Oct 30, 2020 | Azure, Blog, Cloud, Microsoft
I wanted to get this quick read out there, as I recently ran into this issue and didn’t see any articles about a remedy for it. Here’s some background: I’ve set up an NPS server in Azure for a client so they can leverage the NPS MFA extension that...
by XTIVIA | Sep 29, 2020 | Blog, Microsoft, Software Licensing
SUMMARY: This guide details the strategic transition from perpetual to cloud subscription licensing for Microsoft products, providing a breakdown of specific functionality and compliance tiers for Business Central, Dynamics 365, and Power BI to help organizations...
by Anosh Wadia | Aug 7, 2020 | Blog, Customer Relationship Management, Dynamics 365, Microsoft
In response to the retirement of the old web client for Dynamics 365 Online, Microsoft is introducing a much more responsive and efficient dedicated interface. To improve user experience, the new Unified Client Interface (UCI) aims to capitalize on mobile...
by XTIVIA | Apr 28, 2020 | Blog, Microsoft
With Windows 7 end of support in January, a major increase in the mobile workforce (especially recently with everything COVID-19) and an increase in security risks — like hacking and phishing, traditionally, activities only for outdoorsman not mean scammers — business...
by XTIVIA | Mar 24, 2020 | Azure, Blog, Cloud, Microsoft
Microsoft states, “Azure Arc for servers allows you to manage machines which are outside of Azure. When a non-Azure machine is connected to Azure, it becomes a Connected Machine and is treated as a resource in Azure. Each Connected Machine has a Resource...
by XTIVIA | Mar 19, 2020 | Blog, Microsoft
Microsoft is always coming out with new technology, so what is Microsoft 365, and how is it different from the Office suite you’re used to? I’m going to break up the answer into three easy points so you can tell your boss because he gave you the...
by XTIVIA | Dec 23, 2019 | Azure, Blog, Cloud, Microsoft
Since Microsoft’s launch of Office 365 (O365) in 2013, it has changed the landscape of software/cloud technologies. There are a plethora of reasons for your business to choose Microsoft SaaS services for your day to day activities, but here are just a few key...
by XTIVIA | Dec 17, 2019 | Azure, Blog, Cloud, Microsoft
Backups have always been a crucial asset in today’s continuous battles to control and protect our data. Every day, your data protection is being challenged continuously by malicious malware and viruses to hold your data hostage and have you pay fees to get it...