In the simplest terms, Salesforce Shield Encryption protects data even when it reaches the hands of the wrong person by turning the readable data into garbled text. This can be achieved using a key known only to the sender and the receiver. The same key is used to encrypt and decrypt the data as well. If you are authorized to access the record, the data will generally be displayed in the record.

Salesforce Shield Encryption provides comprehensive security for high-scale business efficiency, providing you with Event Monitoring, Data Detection, Platform Encryption, and Field Audit Trail. It protects sensitive data, helping you stay compliant with various regulatory requirements and allowing you to natively encrypt your most sensitive data at rest across all your Salesforce apps.

Shield Platform Encryption lets you encrypt a wide variety of standard fields and custom fields. You can also encrypt files and attachments stored in Salesforce, Salesforce search indexes, and more. Sometimes, we must search for personally identifiable information (PII) or data encrypted in the database. The results are stored in search index files when you search your org. You can encrypt these search index files with Shield Platform Encryption. Salesforce Shield Platform Encryption encrypts sensitive data at rest, including indexed fields used for search.

Regulatory Compliance with Salesforce Shield Encryption

Shield assists organizations in complying with various industry regulations, such as GDPR, HIPAA, etc., by providing encryption for sensitive data.

Access Control

Encryption helps restrict unauthorized access to sensitive data, providing an additional layer of security. You can also encrypt files and attachments stored in Salesforce, Salesforce search indexes, and more.

Encrypt Search Index File

Sometimes, we must search for personally identifiable information (PII) or data encrypted in the database. The results are stored in search index files when you search your org. You can encrypt these search index files with Shield Platform Encryption.

Salesforce Shield Platform Encryption encrypts sensitive data at rest, including indexed fields used for search. The search index holds encrypted versions of data, making it unreadable without decryption keys.

Searchable Encrypted Fields

Encrypted fields can still be searched for exact matches within Salesforce. However, the search capabilities are limited to exact matches due to the encrypted nature of the data. Only exact matches on encrypted fields can be performed. Partial matches or wildcard searches are not supported on encrypted data. The search index is optimized to handle encrypted data for a limited search function.

How to Protect Your Data with Shield Platform Encryption

Data is one of the most valuable assets of any organization. It contains customer information, products, services, transactions, and more. However, data also poses a risk if it falls into the wrong hands. Hackers, competitors, or malicious insiders can steal, misuse, or tamper with your data, causing financial losses, reputational damage, or legal consequences.

Data security is a top priority for any business that handles sensitive data. You must always protect your data in transit, use, or rest. One of the best ways to do that is by using encryption.

Why Use Shield Platform Encryption?

Shield Platform Encryption is a feature of Salesforce Shield, a set of security tools that help you protect and monitor your Salesforce data. Shield Platform Encryption lets you encrypt your data at rest, which is encrypted when stored in Salesforce.

What Can You Encrypt with Shield Platform Encryption?

Shield Platform Encryption lets you encrypt a wide variety of standard and custom fields, such as name, email, phone, address, social security number, credit card number, and more. You can also encrypt files and attachments stored in Salesforce, such as documents, images, or videos. Additionally, you can encrypt data in Chatter, such as posts, comments, or messages, and data in search indexes, such as keywords or phrases.

How Do You Set Up Your Salesforce Shield Encryption Policy?

An encryption policy is your plan for encrypting data with Shield Platform Encryption. Depending on your business needs and preferences, you can choose how you want to implement it. For example, you can encrypt individual fields and apply different encryption schemes or other data elements, such as files and attachments, data in Chatter, or search indexes. Remember that encryption is different from field- or object-level security, which controls the visibility and accessibility of data.

In conclusion, Salesforce Shield is a platform that protects sensitive data at rest and in motion and helps you stay compliant with various regulations. Shield Platform Encryption is a feature of Salesforce Shield that lets you natively encrypt your most sensitive data at rest across all your Salesforce apps. It provides an additional layer of security by restricting unauthorized access to sensitive data.

XTIVIA’s Salesforce Admin On-Demand Services

XTIVIA specializes in Salesforce Managed Services, offering tailored solutions for Salesforce CRM systems. XTIVIA’s Salesforce Admin On-Demand service provides businesses with immediate, flexible support from a knowledgeable U.S.-based team. Designed as a cost-effective alternative to a full-time administrator, Salesforce Admin On-Demand covers a variety of tasks, including hands-on system management, phone support, and coordination with vendors. With over 30 years in the field, XTIVIA is dedicated to enhancing sales team efficiency and customer relationships through tailored, integrated Salesforce CRM systems.

For more details, visit XTIVIA Salesforce Admin On-Demand.

Contact XTIVIA to help you with your Shield Platform Encryption with our certified Salesforce experts for more information.

Salesforce Shield Additional Capabilities

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