A QA Approach to Optimizing Billing Logic and Enhancing Customer Satisfaction in Insurance
A QA Approach to Optimizing Billing Logic and Enhancing Customer Satisfaction in Insurance Organization Our client is a prominent leader in the U.S. auto and property insurance sector, known for its innovative services and broad coverage. Specializing in non-standard...
Auto Insurance Endorsements with TIBCO CEP and SOA
AUTO INSURANCE ENDORSEMENT WITH TIBCO CEP AND SOA ORGANIZATION The client is a prominent property and casualty insurance provider specializing in auto insurance programs. With a strong emphasis on non-standard auto policies, this segment constitutes over 90% of its...
Reinventing Agency Connectivity for Insurance: Real-Time Commission Management with MuleSoft and AWS
Reinventing Agency Connectivity for Insurance: Real-Time Commission Management with MuleSoft and AWS Organization Our client, a premier provider of workers’ compensation insurance, is recognized for its innovative claims management processes and tailored policy...
Transforming Customer Engagement: Migrating from Avaya IVR to Amazon Connect
Transforming Customer Engagement: Migrating from Avaya IVR to Amazon Connect Organization Founded in 1991, our client is the largest provider of workers’ compensation insurance in Texas, serving over 75,000 businesses and covering more than 1.5 million employees...
Transforming Document Management for Operational Excellence
Transforming Document Management for Operational Excellence Organization Founded in 1991, our client is the largest provider of workers’ compensation insurance in Texas. Transitioning from a state-sponsored insurer to a policyholder-owned mutual insurance...
Transforming Fax Communications: Migrating from RightFax to Concord for Cloud-Native Efficiency
Transforming Fax Communications: Migrating from RightFax to Concord for Cloud-Native Efficiency Organization Founded in 1991, our client is the largest provider of workers’ compensation insurance in Texas, serving over 75,000 businesses and covering more than...
Quality Assurance & Testing for Guidewire Implementation & Cloud Migration
Quality Assurance & Testing for Guidewire Implementation & Cloud Migration Organization Our client, a leading Workers’ Compensation Insurance provider, insures 70,000 businesses and covers 1.5 million workers, representing 43% of the market share. The...
Revolutionizing Workers’ Compensation Insurance: Scalable Agency Management with Duck Creek DMS
Revolutionizing Workers’ Compensation Insurance: Scalable Agency Management with Duck Creek DMS Organization Our client is a leading provider of workers’ compensation insurance, renowned for its data-driven claims management processes that prioritize operational...