by XTIVIA | Jul 21, 2020 | Blog, Customer Relationship Management
Integration solutions between Salesforce and Epicor can be revolutionary for any company wanting a comprehensive solution between their ERP and CRM platforms. The benefits extend beyond improving internal communications and customer relations, and in most cases,...
by Marilyn Prevatte | Jun 10, 2020 | Blog, Customer Relationship Management
Just think about it: the thought of storing thousands of pieces of your data in the cloud can cause a nervous breakdown. With the frequent headlines about hacking and data breaches, you may wonder how secure a cloud CRM solution can be. With so much of your data at...
by XTIVIA | May 6, 2020 | Blog, Customer Relationship Management
As the link between company resources and customer information becomes more vital, the need for CRM and ERP integrations is quickly growing. Having succinct connections between inventory and sales, purchasing and customer reporting, and other resource-sales...
by Marilyn Prevatte | Mar 26, 2020 | Blog, Customer Relationship Management
As a Salesforce Partner, we get asked all sorts of questions to support our client base. Recently a set of excellent questions was asked by one of our clients, “How do I change the layout of the home tab, and what is included on the home page?” “Is...
by Marilyn Prevatte | Jan 29, 2020 | Blog, Customer Relationship Management
Empowering your team with the knowledge to develop better products and services, improve the customer experience, and increase opportunities is the key to using best practices with Salesforce. You have invested in Salesforce but implementing across your team has been...
by XTIVIA | Jan 8, 2020 | Blog, Customer Relationship Management
Data is the lifeblood of creating an ideal customer experience, and it’s the best way to develop long-lasting relationships with returning customers. No matter what your market looks like, having concise data for customer profiles is essential to winning their...
by XTIVIA | Dec 10, 2019 | Blog, Customer Relationship Management
Cloud-centric business is blowing up right now. No matter what your industry is, the cloud is making its way in. However, cloud solutions need to be different for each business. Salesforce is making headway around customized cloud services for various industries....
by XTIVIA | Nov 20, 2019 | Blog, Customer Relationship Management
Since being released, the Salesforce Lightning Experience has proven itself a worthy competitor to the Classic version of Salesforce. However, as a client-side base platform, slow load speeds have been relatively common for users making the transition. We want to...
by XTIVIA | Nov 7, 2019 | Blog, Customer Relationship Management
In Salesforce, there is a collection of tips and tricks to support your sales and service teams, providing you with the information you need to become a better business leader. In this blog, we are going to discuss 5 different tips or tricks to help you accomplish...
by XTIVIA | Oct 16, 2019 | Blog, Customer Relationship Management
So your company is new to Salesforce, and your team wants the most out of their new CRM promptly. Like any new system, though, you and your team must understand what they need to do to leverage the benefits. When it comes to Salesforce, implementation is pretty...
